Terms & conditions

These terms apply when you book or buy from Social Pottery through our website. By placing a booking or order you agree to them.

Bookings and payment

A booking is confirmed once payment (or any required deposit) has been received and we have sent you a confirmation.
Prices are shown at the time of booking and include any taxes where stated.

Changes and cancellations

If you need to change or cancel a booking, please contact us as early as possible. Any applicable refund or reschedule terms are shown during checkout.
We may occasionally need to change or cancel a session. If we do, we will offer you an alternative or a refund.

Your responsibilities

Please arrive on time and follow any reasonable safety guidance we give. You are responsible for the accuracy of the details you provide when booking.

Liability

Nothing in these terms limits our liability where it would be unlawful to do so. Otherwise, we are not responsible for losses that were not reasonably foreseeable.

Contact

If you have any questions about these terms, contact us using the details on our website.