Privacy policy

Social Pottery ("we", "us") respects your privacy. This policy explains what personal information we collect when you use our website and book our services, how we use it, and the choices you have.

Information we collect

Contact details you give us, such as your name, email address and phone number.
Booking and payment details needed to fulfil your order. Card payments are processed securely by our payment provider — we do not store full card numbers.
Basic technical data (such as your device and how you use the site) to keep the site working and improve it.

How we use your information

To take and manage your bookings and payments.
To contact you about your booking and respond to your enquiries.
To send you marketing only where you have asked us to, and you can opt out at any time.

Sharing

We share information only with the service providers who help us run our business (for example payment and email providers) and where the law requires it. We do not sell your personal information.

Your rights

You can ask us to access, correct or delete your personal information, or object to how we use it. To make a request, or if you have any questions about this policy, contact us using the details on our website.

Keeping your information

We keep your information only for as long as we need it for the purposes above and to meet our legal obligations.